Billing Terms and Conditions
Welcome to Kollia! These terms explain how billing and payments are handled when you shop with us.
Accepted Payment Methods
We accept:
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Major credit and debit cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Other secure payment methods available at checkout
Payment Authorization
By placing an order, you authorize Kollia to charge your selected payment method for the total amount due. Full payment is required before your order is processed and shipped.
Billing Accuracy
You agree to provide accurate billing and contact information. We reserve the right to cancel or refuse any order with incorrect or fraudulent information.
Pricing and Taxes
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Prices are displayed in USD.
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Applicable taxes will be calculated based on your shipping address and added at checkout.
Order Cancellation
You may request to cancel an order within 12 hours of purchase. After that, cancellation may not be possible if the order has already been processed.
Disputes and Refunds
If you notice a billing error or unauthorized charge, please contact us immediately at kolliashop@gmail.com or 301-656-9755.
Security
All payment information is securely processed through encrypted channels. We do not store your full credit card information.
Contact Us
If you have any billing questions, please reach out to us:
π§ kolliashop@gmail.com
π 301-656-9755
π 2734 34th Pl NW, Washington, DC 20007, United States