Shipping policy

Thank you for shopping with Kollia! This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
We do not ship on weekends or holidays.
You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Method	Estimated Delivery Time
Standard Shipping	5–10 business days (within the U.S.)
Expedited Shipping	2–5 business days
International Shipping	7–21 business days (where available)

Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We ship to the United States and select international locations. If your country is not available during checkout, please contact us for assistance.

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.

Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect addresses.

If your package is lost or arrives damaged, please contact us within 3 days of delivery at kolliashop@gmail.com so we can assist you.

For any questions regarding shipping, please contact: