Privacy policy

At Kollia, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.

  • Order Information: Items purchased, transaction history.

  • Technical Information: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates and promotions

  • Improve our services and website

  • Prevent fraud and secure transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted third-party service providers (payment processors, shipping companies)

  • Legal authorities when required by law

4. Cookies and Tracking

Our website uses cookies to improve your experience by remembering preferences and analyzing site traffic. You can manage cookies via your browser settings.

5. Data Security

We use industry-standard security measures to protect your information but cannot guarantee absolute security.

6. Your Rights

You may have the right to access, update, or delete your personal data. Contact us to exercise these rights.

7. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have, please contact us immediately.

8. Policy Updates

We may update this policy periodically. Changes will be posted on this page with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: kolliashop@gmail.com

  • Phone: 301-656-9755

  • Address: 2734 34th Pl NW, Washington, DC 20007, United States